Concerns regarding COVID-19 continue to demand attention, so we want to assure patients that everyone at ENT Associates is still working diligently in accordance with guidelines and recommendations from The Centers for Disease Control and
Prevention (CDC) to keep our offices open and help ensure a safe and healthy clinical environment.
- All appointment scheduling includes an expanded range of Covid-19 related questions.
- Patients will not be scheduled (or allowed to enter our clinics) if they exhibit any combination of the following: fever, new shortness of breath, dry cough, feel sick.
- To be seen, patients will need to be symptom-free for at least 24 hours without the use of cough- or fever-suppressing medications.
- Patients may also be required to provide medical documentation that they have tested negative for Covid-19.
- Telemedicine Appointments are still available.
IN-CLINIC SAFETY A PRIORITY
To help alleviate concerns you may have about coming to our offices, here is a bulleted overview of the aggressive precautionary measures we are undertaking administratively and in-clinic to make your visit as safe as possible:
In-Office Health Precautions
- Lobbies, exam rooms and all public spaces are being cleaned more frequently throughout the day with medical-grade sanitizers and antibacterial agents.
- Hand sanitizer has been made more readily available for patients and staff.
- Doctors and staff will be required to wear masks.
- For now, all patients are still required to wear masks.
- Patients are being given the option to return to their car to wait for notification that the doctor is ready to begin their appointment.
- Only the patient will be allowed in the exam room, except for minors or patients needing an adult caregiver.
- Options for “contactless payment” are now available.
MASK POLICIES & ETIQUETTE
To ensure maximum protection and safety for all patients and staff, please be aware of our face mask and face shield policies during your entire office visit.
Patients must always wear their mask over their mouth and nose inside our offices until instructed to remove it by a staff member or physician.
Masks with Valves
Masks with valves may not be used without additional protection.
Per the Mayo Clinic, masks with one-way valves make it easier to breathe, but because the valve releases unfiltered air when the wearer breathes out, this type of mask does not prevent the wearer from spreading the virus.
Patients who wear face masks with valves will be provided a surgical mask to place over their mask.
Plastic shields may not be worn as a substitute for face masks, per CDC recommendations. Patients who wear plastic shields must also wear a face mask, as pictured.
Patients who wear plastic shields will be provided a surgical mask to wear as well.